Return & Refund Policy – Deep Shoper

At Deep Shoper, we value hygiene, quality, and customer satisfaction. Due to the intimate nature of our products, we follow a strict but fair return and refund policy.

1. No Return on Innerwear & Swimwear

For hygiene and safety reasons, Hipster, Thong, Bra, Bikini, and all innerwear/swimwear products are non-returnable and non-refundable once delivered.

This policy applies even if:

• The size does not fit
• The customer changes their mind
• The product has been tried on

2. Exceptions – Damaged or Incorrect Product

A return or replacement may be accepted only if:

• You received a damaged, defective, or wrong product

To be eligible:

• The issue must be reported within 24 hours of delivery
• An unboxing video and clear product images are mandatory
• The product must be unused, unwashed, and with original tags & packaging

3. Replacement Policy

• Approved cases will receive a replacement of the same product
• If the same product is unavailable, a store credit may be issued
• No cash refunds will be provided for innerwear or bikini products

4. Refund Policy

Refunds are applicable only if:

• The product is out of stock after return approval
• The order is canceled by Deep Shoper

Refunds (if approved) will be processed within 7–10 business days to the original payment method.

5. Order Cancellation

• Orders cannot be canceled once shipped
• Cancellations are allowed only before dispatch

6. Customer Responsibility

Please ensure:

• Correct size selection before placing an order
• Reading product descriptions carefully

Deep Shoper will not be responsible for size-related issues.

7. Customer Support

For any concerns related to damaged or incorrect products, contact our support team at:

📧 Deepshoperofficial@gmail.com

8. Policy Acceptance

By purchasing from Deep Shoper, you agree to this Return & Refund Policy.